I want you to be happy with your Mrs Marvellous purchase. So if for some reason you are not then please get in touch with me within 14 days to resolve it.
You can return unused, undamaged items in their original packaging within 28 days of receipt. If they are faulty I will pay the postage.
If not then I'm afraid you will need to. Please get a proof of postage certificate.
Commissioned and personalised items can only be returned if they are faulty. Please get in touch so we can talk about the issue.
You can cancel an order as long as I haven't already started to create and personalise or posted your item. Once I have started I will ask you to cover the costs I have already incurred.